" I am 38 years old and went to buy my first Car "

I am 38 years old and I was out to buy my first car, I had a budget in mind and I had looked around the internet, but I really didn't know for sure what I wanted. My first few encounters with dealers at Honda, Toyota, and Hyundai were unfortunately just what I expected, I wont waste much time on them, except to say that they made me feel as uncomfortable and unknowledgeable about the car buying experience as I was. I was at the point that a few more dealerships and I was going to stick to public transportation and curse under my breather for a year about all the money I had put into driving lessons. I headed into 427 Kia with the same reservations in mind , ready for another onslaught of questions I had no answers too, smirks and offhanded remarks about my lack of experience, and a dealer after putting me through all that, then showing me to vehicles I couldn't possibly afford. Rocky was a breath of fresh air to say the least, right away he made me feel at ease, at no point did I feel inadequate or stupid, he was so patient with me, he answered all my questions he explained to me about the different options available and what impressed me even more was that he recommended the car I bought (The Kia Soul), because not only was it within my price range, (I had also priced souls, rios and fortes in my research and this was a great price), it fit my lifestyle so perfectly, I can haul around things for work, that I normally would have to rent a truck for a day to do. Also 2 of the dealers I had dealt with before had also gone on about add on's for the vehicle, Rocky did not pressure me in any way about add on's I wanted winter mats and a trunk mat and he didn't push me into buying 6 more options that I couldn't do without. I honestly forgot in the whole process with Rocky that I was a first time buyer, he made me feel so comfortable even after I had the car I was sitting in the lot enjoying the new car smell and radio, Rocky still came out to ensure I was okay and offer any assistance again, either by phone email or in person. On another note the credit department gets a rating of 6 out of 5, I believe it was linden that I dealt with, he was so professional, calm, cool and collective. But the things that impressed me the most, I had been turned down by the banks, just told no, as usual big banks just no, no option, Linden worked with me, found and option I was comfortable with and there was no pressure to buy all the different insurances that all loan companies offer, and in my personal experience have so many loopholes and are so hard to collect on, they are worthless. If you are a new car buyer and are afraid to go out there (it took me 6 months before I even started), Rocky is the dealer for you, he will treat you with respect and dignity and you wont feel embarrassed about buying that first car, trust me I am glad I found him. Thank you

Cold heat, Toronto

Friendly and helpful experience

It can often be a nerve racking experience when purchasing a car from a dealership but I was both surprised and elated to find that Rocky & Lindon worked hard to create a positive buying experience for me. The customer service was excellent & everyone in the dealership that I encountered was friendly and helpful. I purchased a Kia Optima in January & I'm very Pleased with this vehicle. I would definitely refer my friends and family to 427 QEW KIA. Rocky & Lindon made the experience easy as well as painless . Through out the whole experience they were genuine and gentle with there approach. It was truly appreciated.
Wayne, Etobicoke

An absolute refreshing experience to car shopping

I just recently purchased a Kia Optima from Brett at 427/QEW Kia. My experience from the moment I pulled in to the time I picked up they keys was beyond my expectations. I called to find out if the 2013 Kia Optima they had was still available and spoke to Brett who was incredibly knowledgable about the car. I booked an appointment for later that evening and when I arrived I was shocked to see the vehicle cleaned, running with the heat and heated seats on (in January -20 outside) and a "reserved for Ryan" sign on the dash- talk about VIP service. Prior to my visit I had been to other Kia dealerships and didn't receive anything close to this kind of service right from the get go. I am very pleased with my purchase and Brett worked with me to get an amazing deal. I would highly recommend purchasing a vehicle from QEW Kia and have suggested to many family members and friends to go see Brett to get their next vehicle. What a refreshing experience it was buying a car here, not at all what I expected. Thanks guys!
Ryan, Toronto

" Returned for the Service "

Bought my first KIA Optima in 2012 from 427 QEW Kia and had gone to the dealership for all my services and even when I was hit from behind, nothing but helpful people every time. Decided to upgrade my Optima to the 2015 and couldn't be happier. Between Rocky and Sam I was really happy with the deal I received and everything these guys did for me. Thanks Again.
Adam, Toronto

small town service from a large city service

Thank you Rocky!! I cannot express my thanks enough for the positive car buying experience. I purchased a used vehicle from 427/QEW Kia without actually test driving it first. I live 2 1/2 hrs away in Parry Sound. I requested information about the vehicle on the internet and within 5 minutes Rocky was phoning me. He was pleasant and professional. Very comfortable to talk to and reassuring. I made the decision to purchase the used Mazda CX-7. The day the vehicle would be ready was a day I could only come in the morning due to having to work evening shift but the vehicle would not be ready until the evening. Because of my work schedule, the other day I could pick it up was the following morning and then no other opportunity to pick it up for another week. That next day was Rocky's day off but he made arrangements to come in to close the deal because he knew how excited I was about my purchase. The whole buying experience from beginning to end was positive. The vehicle was exactly as described. It even exceeded my expectations. I will definitely recommend this dealership.
valerie, Perry Sound

Great Service!

I have been a Toyota owner for many years and I never had such good service and friendly/polite manners as QEW Kia. I am very happy with my Kia Rio and the people at Kia Queensway. I can assure you that I will tell all my colleagues how good of service your Kia Queensway team gives!
Maison, Toronto

Kia Forte 5

Just taking some time to thank everyone involved with buying my new Kia Forte EX, very friendly people to deal with, no pressure sales tactics, honest up front experience. Dealing with Rocky was a pleasure, very professional guy and great to work with. Rocky you came through with everything you said you would and on time, I love the car. Thanks Again
Dave, Toronto

"Excellent experience"

From the moment I walked through the door, until I drove away with my new car, I received only the best customer service! Rocky is awesome!! He is professional and friendly, courteous and knowledgable. I fully recommend dealing with Rocky, and the dealership. They listened to me, what I was looking for, and gave me the lowest price (compared with several quotes over two weeks of searching). They took me seriously, and wanted to make me happy. I'm very happy with my new Kia Forte!!!
Nuhlman, Toronto

"Nice and Easy"

We just purchased our new Kia Sorento at 427 QEW Kia. This is our second purchase with the same dealership for obvious reasons. The first time,the whole experience was excellent, fast and efficient. This time it was even faster and smoother. Our dealer, Mr. Rocky Jeyam was more than kind, helpful and he made whole experience really painless and joyful, altogether with the dealership manager Nav Gill who understood and recognized our needs and offered us the best possible options and financial solutions. We strongly recommend these gentlemen for their services, knowledge and overall professionalism. Zorana and Zlatan from Toronto
Zorana, Toronto